CUSTOMER REVIEWS
98% of customers
would refer us to friends
Very pleased
[Complete / General Auto Care]
I'm very pleased with my service, I get complete car care and if I go in and I don't need work they will let me know, they will never do anything just to get paid or because you're a woman like a lot o of places do
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Five Star Professionals at Carlax
[Fuel Injection / Fuel System]
Major kudos to Tina, Grace and Jake at Carlax! My 2018 Optima had a couple of major problems when I brought it into Carlax. The team at Carlax immediately provided me with an estimate and time frame to complete the repairs to my vehicle. They did not pressure me into doing additional work, although I now know I need to get my thermostat replaced and I've already received a reasonable estimate from Carlax to get that done ASAP. Carlax returned my vehicle to me clean and running very well! If you are not currently using Carlax as your repair shop of choice, you need to change that right now and follow my lead! The team at Carlax will be my only mechanics of choice for the remainder of my driving years. Thank you Tina, Grace and Jake!!
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Transmission service
[Preventative Vehicle Maintenance]
I’ve been going to Carla’s for many many years. They have always provided quality service and I would recommend them to anyone that I know. Thank you , I appreciate the dedication and quality of your work.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
For any car needs
[Oil Change / Lube]
Honest, friendly, and professional Great place to go
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Excellent Friendly Service
[Manual / Automatic Transmission Repairs]
After going over 85k miles without transmission service, I was worried it would be too late. I loved their honesty in that if it were to be too late, they said they would leave it alone and it's best for my truck to keep going with the same fluid. Thankfully it was ok, and it was serviced. Now this will be a regular service for me along with all fluids/repairs. After 8 years of living in Palmdale and jumping from dealer to service/repair shop, I will be jumping around no more. I've thankfully found my spot. I know I can trust them 100% with suggestions. They also rotated my tires and checked my vehicle bumper to bumper.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Dodge Ram SRT10
[Engine Service / Repair]
Recently I randomly looked up a local repair shop because I moved to the AV. I was weary about finding a trustworthy repairshop. After reading a few reviews about Carlax I decided I would take a chance. I was not disappointed. Bruce the Repair Tech was very knowledgeable and his staff was very professional. I took a Dodge Ram SRT10 with a unique engine. They had no problem identifying the problem (overheating) and they were able to find suitable replacement parts which are difficult to find. They also included a 70 point inspection and identified items that could cause future issues. I was happy with the results. It was dealer style service without the cost. Considering what I brought I was happy with the price. Very reliable and trustworthy Repair shop.
2003 mazda miata
[Multi-point Inspection]
Great and honest place!
Very Thankful
[Multi-point Inspection]
Thankful for Carlax help.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Service
[Oil Change / Lube]
Service
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Honest
[Struts / Shocks]
I live in Orange County and always make the time to have CarLax service my car.
Emissions system repairs
[Complete / General Auto Care]
Great Job, fair price, and completed in a timely manner. Thanks
Grand Cherokee
[Heating / AC system repairs]
Very Professional and Considerate
Google Review : Deanna S
[Multi-point Inspection]
I cannot say enough wonderful things about this place! Bruce and Jake and EVERYONE there is intelligent, kind, straightforward and thorough. I brought in a car that had a tire burst after damage from the hurricane and wanted to make sure it safe to drive as the dealership didn't check the car other than simply changing out the tire. It turns out there were issues with the fender and lining /guards were all also severely damaged. Thankfully, Carlax thoroughly inspected the car and there was no further damage. You can truly feel that they care and are extremely well versed on the best way to get things done. Pricing is fair and thoughtful. They have a 70 point inspection (which those multipoint inspections always make me laugh because it's never explained what we are paying for) but Carlax even showed me them point by point on the computer. I was shown and explained the issues firsthand. I feel much safer knowing we are in their care and plan on bringing the rest of the family cars here! On a personal note, while I was there I was offered food multiple times haha and they just seem very genuine and trustworthy in addition to being masters at their work. Thank you so much to the entire team!
Wheel bearing replacement
[Struts / Shocks]
Service was great, although I did notice some damage to in side of my center console the other day
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Carlax auto service
[Starting / Charging]
They were able to take my car in the same day that I called. It was ready the next day and the alternator worked perfectly. They will definitely be my choice for auto service in the future.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend this service as 4 stars to friends.
Recommended
[Complete / General Auto Care]
Friendly and honest upfront staff, excellent service! Best in the Antelope Valley!
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Yelp
[Brake Repairs / Replacement]
I was referred to Carlax by my good friend. They got my car in quickly and inspected my car and gave me a thorough report. I was able to schedule an appointment for the most pressing service needed. They were quick and stood by their initial estimate. I felt I was treated fairly and they did a wonderful job I highly recommend Carlax in Palmdale California.
Recommended
[Complete / General Auto Care]
The people who work here are so kind and helpful. Everything was explained to me after work completed. I will be returning when my car has issues.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Carlax
[Brake Repairs / Replacement]
My parents have been going to Bruce and his crew since I was a child and his shop was Bruce & Tina's in east Palmdale. Carlax is in a new location more centrally located to be able to help the entire Antelope Valley, with the same quality, trustworthiness, and expertise that has been shown for decades. My parents still go to Bruce for car issues and here I am a 43 year old mom who now takes my truck to Carlax. My most recent experience I thought my whole transmission was going out. I called Tina and was able to get in the next morning. They diagnosed the problem easily, put quality care and work into getting me back on the road quickly. Price was good. The office staff and workers are always extremely friendly and professional. The mechanics are the best around. I HIGHLY recommend Carlax!
Recommended
[Complete / General Auto Care]
Car Lax is the best. I have been going to Bruce's shop for over 20 years. He knows what he is doing and he is very fair with his prices.
Recommended
[Complete / General Auto Care]
Very professional
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Friendly, Honest, Fast and Great Work
Recommended
[Complete / General Auto Care]
Friendly & Professional Employees. Honest and Great Work.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Quality Car Care
[Brake Repairs / Replacement]
Bruce and his Crew has been taking care of my families car needs for over 20 years!! His newest place at CarLax is amazing as well! Very friendly, professional, timely and trustworthy!! Be sure to go have him help you with all your vehicles!
Recommended
[Complete / General Auto Care]
Professional, Friendly, Work completed as promised.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Check yelp
[Oil Change / Lube]
I already put it on yelp. Your services were great! I’ll be using you for now on!
Nissan pathfinder
[Engine Service / Repair]
Excellent service. Definitely highly recommended ..Quality of work, repaired the right way…good customer service. Amazing team work. My Nissan runs great after the auto service. Thank you Bruce and the team at Carlax. I’ll be back to finish what needs done. Would definitely recommend Carlax Auto.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Auto service and repair.
[Complete / General Auto Care]
It was a really a good experience for me and I loved how honest, affordable and quick their services are. Integrity is part of them. I'll continue going here for my car servicing.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Love this place!
[Complete / General Auto Care]
This is the only place I take my car for service. Highly recommend!
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Great Continued Service
[Brake Repairs / Replacement]
Most recently they change my oil and replaced my rear brakes. It took a couple of days to get it all done, but my car is running (and stopping) as well as it ever has. My family and many of my friends have been going to Bruce at Carlax for years. I appreciate his hard work and honesty. He doesn't try to convince me that every problem needs to be fixed immediately and then charge me an arm and a leg. With my most recent car, he even made a list of issues and ranked them by severity and then I've been able to take care of them as time, money, and need arises. I also appreciate the app they now have. It makes tracking maintenance on my car and scheduling appointments easier than ever. They also have rebates and coupons available.
Great service
[Tire Rotation / Repairs]
Had to take my car for a second visit and now the car is working great!
Treat you fair and repair your vehicle right the first time
[Complete / General Auto Care]
Bruce and his team are the only people I have ever trusted with repairing my vehicles and the only shop I have ever recommended to friends and family. If your looking for a mechanic that will treat you fair and repair your vehicle right the first time, CarLax is your shop. Thank your team Bruce, my truck has never run so good!
Bruce is amazing. Great place!
[Complete / General Auto Care]
Bruce is amazing. Treated me like no other mechanic treat women. I am new to owning my very own vehicle and he educated me A LOT. I will definitely go back to get more services done. Great place!
Friendly and most importantly they are honest
[Complete / General Auto Care]
Bruce and the team at Car Lax are so friendly and most importantly they are honest. I have taken my vehicle 2 times now and I have already told my family to go there next time for any of their car servicing needs. Much easier to deal with than dealerships these days. Thank you for good service - Sarah
Great
[Oil Change / Lube]
Great place!
Excellent Work
[Complete / General Auto Care]